We want you to have a smooth shopping experience with RozgharCart.
To be eligible for a return, the product should generally be unused and returned in the condition in which it was received, along with its original packaging, accessories, and other included items where applicable.
A valid proof of purchase or order information may be required before a return, refund, or replacement can be processed.
If you receive a product that is damaged, defective, incorrect, or materially different from what was ordered, please contact us as soon as possible.
Depending on the circumstances and product availability, RozgharCart may provide a refund or replacement.
We may request photographs, videos, packaging details, or other information to help verify the issue.
Returns for reasons other than a damaged, defective, incorrect, or materially different product may be considered subject to the product's eligibility and condition.
The product must satisfy the applicable return requirements and the request must be made within the 7-day return period.
Certain products may not be eligible for return due to their nature, hygiene requirements, safety considerations, or other applicable restrictions.
Sale and discount products are non-returnable, unless the product is damaged, defective, incorrect, or otherwise covered by an applicable consumer protection requirement.
Product-specific return restrictions, where applicable, will take precedence.
Return shipping responsibility depends on the reason for the return.
We recommend using an appropriate trackable shipping method where the customer is responsible for returning the product.
Once a returned product is received, it may be inspected to determine whether it meets the applicable return conditions.
A return may be rejected if the product does not meet the applicable requirements or if the return request falls outside the permitted return period, subject to applicable law.
If your refund is approved, the refund will generally be issued to the original payment method used for the purchase.
The time required for the refund to appear in your account may depend on the payment provider, bank, or financial institution.
Where applicable, shipping charges or other non-refundable charges may not be included in the refund.
If an approved refund has not appeared in your account, first check your bank or payment account and allow the processing time required by the payment provider.
If you still have not received the refund after the applicable processing period, contact us at support@rozgharcart.com.
Where an eligible product is damaged, defective, incorrect, or otherwise qualifies for replacement, RozgharCart may offer a replacement subject to product availability.
If a suitable replacement is unavailable, a refund may be provided where applicable.
Cancellation requests may be considered depending on the order status and whether the order has already been processed or shipped.
Once an order has entered processing or shipping, cancellation may no longer be possible and the applicable return process may apply instead.
To request a return, refund, or replacement, contact our support team within 7 days of delivery.
Please provide your order details and clearly explain the reason for the request. We may ask for supporting photographs or other information where necessary.
Contact our support team for questions about refunds, returns, replacements, or cancellations.
support@rozgharcart.com